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Ticket #1284

Login issue after password reset

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3 message(s)

Customer

2026-07-02 23:09 UTC

I can enter my email, but the reset link expires before I can choose a new password.

Support

2026-07-03 00:09 UTC

Thanks for the details. I am checking the sign-in logs and will follow up with a fresh secure link.

Customer

2026-07-03 05:51 UTC

Perfect, thank you. I am available this afternoon if you need me to try again.

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